SIM Card Compatibility

SIM Card

Using NTT DOCOMO’s vast mobile network, we deliver one of the most cost-friendly SIM card services in Japan.

Why?

NTT Docomo’s Vast Cellular Network

Best area coverage among the main three carriers in Japan.

Affordable Plans

We provide plans at the most friendly prices on the market.

Easy Registration

Apply online presenting a photo ID and it will be ready for pickup/shipping.

Foreign Credit Cards Accepted

We accept both foreign and Japanese credit cards unlike other SIM providers.

No Annual Commitments

Our minimum contract period is 4 months (1st month free + 3 billing months).

Easy Contract Transfer

You can easily switch over to our service keeping your current phone number.

Plans

The plans below are available for all eSIM and SIM card sizes (Nano, Micro and Standard). Our SIM cards are provided in 3in1 style which you can hallow out on the first use.

Activation Fee (One Time)
Activation Fee (One Time)
1,500 JPY per SIM Card

#Prices shown above are excluding 10% consumption tax.

Monthly Fees (Recurring)

Basic Service

Plans Data + SMS/Voice Data Only Activation Fee
5 GB per month 1,880 JPY 1,400 JPY
1,500 JPY 
(one-time)
10 GB per month 1,980 JPY 1,800 JPY
25 GB per month 3,280 JPY 3,200 JPY
50 GB per month 4,480 JPY 4,400 JPY
No data 980 JPY

Discount Service

Multiple SIM Discount (Recurring)
-300 JPY per SIM Card

*Discount of 300 JPY applies to the monthly basic fee of the second (or more) Voice SIM application(s).

Optional Service

Call Waiting (Recurring)
300 JPY per SIM Card
Voice Mail
300 JPY per SIM Card

* Pay-per-use calling/SMS charges apply separately. See below for details. Any calls/SMS texts made during a billing cycle (billing cycle = 1st to the end of the month) are charged 5-6 weeks after. * Basic fee of first month (day of sign-up to end of month) is free. Billing commences on the 1st of the following month. * Minimum contract period is three full billing months (first month does not count as a billing month). Cancellations can be accepted after the 3rd month of contract. Cancellation must be requested online and the service will be terminated at the end of the billing cycle. * Switching between data plans (5GB) can be done for no additional charge and the change takes effect on the 1st of the following month. *Switching between voice plans (Data-only or Data+SMS/Voice) require the SIM card to be replaced, therefore is considered as a cancellation of the existing subscription and application under the new plan. Cancellation policies apply. * If the SIM card is damaged / lost or requires replacement for any other reason, a reissue fee of 1,500 JPY will incur.

#Prices shown above are excluding 10% consumption tax.

Calling Rates

Sample Rates

Domestic International
US UK AU CN IN SG FR DE
10 31-34 78-108 63-68 49-57 98-148 63-68 78-108 178-108

Table shows JPY per 30 seconds. SMS is 3JPY per message. Incoming calls/SMS are free. * SMS texts are 3JPY (domestic) or 100JPY (to international) per message.

International Calling

Rates of international calls will vary depending on the time of the day, and the day of the week. For details, please visit NTT Docomo’s website https://www.docomo.ne.jp/service/world/worldcall/call/ .

How to make an international call

Enter “+” or “010”, “recipient’s country code”, and “recipient’s phone number (regular phone number/mobile phone number)” ⇒ Make a call Example: UK mobile number:+44 07XXX XXX XXX

Unlimited Calling

Unlimited Calling can be offered to Data+SMS/Voice plans, to avert pay-per-use calling charges, at a flat rate of an additional 3,000JPY/month to the monthly fee of the base plan. This option can be activated/deactivated only on the 1st of each month, and requires notice by the 25th of the previous month. Unlimited calls pertain to standard domestic calls only. Calls to certain numbers and international numbers are not included in the unlimited calling plan.

#Prices shown above are excluding 10% consumption tax.

eSIM

What is an eSIM?

An eSIM (embedded SIM) is a digital SIM card built into some smartphones. It can be programmed remotely to receive our plans. Before applying, a client must prepare a compatible smartphone and its EID, along with a credit card and piece of ID.

* An EID is a 32-digit number that can be found in the smartphone settings. We accept EIDs that start with 89049032, 89033023, 89033024, 89043051, 89043052

* Whenever the EID changes, the eSIM needs to be re-issued (fee = 1,500JPY) * If the downloading process of the eSIM plan is interrupted, or if the eSIM plan is deleted from the smartphone, the eSIM needs to be made re-downloadable on the system (fee = 1,500JPY) * After the eSIM plan is downloaded to the smartphone, you must install our APN profile to access the cellular data.

Important Information

Additional Notices

Additional Notices

SonixNet provides their services only to those whose identification is verified with official/legal documents with the user’s name, date of birth, residential address, and photograph stated. An application without presentation of a valid ID is void.

A compatible device is required to be prepared by the user. A list of tested compatible devices is available on Assist Solutions website. Assist Solutions cannot be held liable for issues caused by incompatibility.

Service may not be available in areas which signals are difficult to reach. For information, see details by NTT Docomo www.nttdocomo.co.jp/English/support/area/index.html

If SIM card is damaged/lost and requires replacing, a fee of 1,500 JPY is incurred.

Call waiting and voice mail can be activated as separate paid options.

Calling and SMS charges are pay-per-use and are incurred separately. Unlimited Calling option offers a flat rate to domestic basic calls. A full description can be found on Assist Solutions website.

Data service is not suitable for contents and activities that require continuous large amounts of data transfer. SonixNet will not be responsible for any damages and inconveniences caused by bandwidth cappings.

SIM is activated as 4G by default. Activating 5G can be requested via Assist Solutions/SonixNet SIM client portal website.

International cellular/data roaming are disabled by default. International roaming can be enabled at request only for calling/texting. Pay-per-use charges are incurred separately. Full description of international calling rates can be found on NTT Docomo’s website. A limit of 50,000 JPY monthly is applied to roaming calling charges (upgrades available upon request). International data roaming cannot be provided. Unlimited Calling option does not pertain to international usage.

Service cancellations must be requested to Assist Solutions with a designated cancellation form. SIM card is to be returned to Assist Solutions. Monthly fee of cancellation month is incurred in full, and cannot be prorated. Pay-per-use fees are invoiced approximately two months after, and a user is required to maintain a valid credit card on file until the final payments are completed.

SonixNet SIM Terms of Service

SonixNet SIM Terms of Service

SonixNet SIM is a versatile data communications service coping with the area of NTT Docomo’s Xi and FOMA.

Application and subscription renewal is to take place on SonixNet website.

The SIM card enclosed in this package is delivered to the user after its activation is completed.

According to the purchase of Assist Solutions’ service, in no circumstances will the customer be able to return, refund, exchange, or reissue a purchased service package.

The customer cannot cancel their subscription to the service within the minimum contract term of three months, return the subscription bundle, or request for a refund, after the purchase procedure for the SIM card is completed, regardless of the data usage.

The customer must register with a valid email address upon subscribing to the service. The customer must notify Assist Solutions immediately if the email address is changed.

If the customer’s email address is invalid, Assist Solutions can terminate the customer’s subscription without prior notice.

Payment for SonixNet SIM service is by credit card payment only. A change of credit card must be notified to Assist Solutions immediately.

Regardless of the inability to receive service due to weak signal within or outside a coverage area, charges associated with the service, such as activation fee, device rental fee, and monthly access fee will accrue.

Failure of payment can result in account termination. Terminations can take place without prior notice to the customer.

The SIM card is for rental. Any modifications on the SIM card such as cutting and reshaping without permission are strictly prohibited.

The rental SIM card is to be returned to Assist Solutions after termination of the account.

According to the purchase and use of Assist Solutions services, the customer may not belong to any of the following. If the customer belongs to any of the following, SonixNet and Assist Solutions will be obliged to terminate the service and cancel the purchase of the SIM card with immediate effect:

  • Gang group;
  • Member of gang;
  • Associate member of gang group;
  • Associate corporation of gang group;
  • Corporate racketeer;
  • Socialist movement organization;
  • Organized crime syndicate;
  • Anyone that may belong to or be associated with 1-7.

If a customer behaves in anything that corresponds with the following, Assist Solutions can refuse to serve or sell products:

  • violent behavioral demands;
  • demands that peak legal responsibilities;
  • violent actions or threats regarding the contract;
  • spreading rumors that may affect SonixNet / Assist Solutions’ trust and disturb its sales.

Resale of SonixNet products is strictly prohibited.

FAQ

What is the service contract period?

The minimum service requirement period is activation month + 3 billing months. After this period, the service will switch to a monthly service and you will be able to cancel at the end of each month.

I’ve changed my phone and the SIM card is not working on the new device.

Whenever the SIM card is used with a new device, the APN profile would need to be installed on said device. Please refer to the APN Setup Guide in the Documents section to check how the profile can be installed.

Are international calling features available?

Yes, by adding the prefix “0063” in front of the number that you would like to call, you will be able to make International calls with the SIM card. An application called “Otoku Call” by Freebit can also be used to make the calls. Calls made through this app will automatically have the 0063 prefix added in front of the number. *Overseas use for our SIM card is disabled by default.

How do I cancel the service?

To cancel, please log into the SonixNet SIM Management Website and send us a cancellation request before the 25th to cancel your account at the end of the month. For example, cancellation requests will need to be sent in by May 25th, in order to cancel at the end of May.

iPhone
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iPhone SE (3rd Generation, 2022)
iPhone 13 Series (Standard/Mini/Pro/Pro Max)
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Redmi Note 14 Pro
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Redmi Note 11 Pro 5G
Redmi Note 10T
Redmi 12 5G
P40 Pro 5G
P40
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P40 lite E
Mate 40 Pro
Mate 40 Pro+
Mate 40
Mate 20 Pro
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Mate 10 lite
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HUAWEI Mobile WiFi E5785
nova lite 3+
nova 5T
nova lite 3
nova 3
P30
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P20
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nova lite 2
honor 9
honor 8
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P10 VTR-L29B
P10 lite WAS-L22J
nova CAN-L12
nova lite PRA-LX2
P9 EVA-L09
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GR5 KII-L22
Nexus 6P
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Ascend G620S
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MediaPad M5 Lite 8
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dtab Compact d-02H
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Mobile WiFi E5577
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Edge 50 Fusion
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Edge 40 Pro
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Edge 40
Edge+ (2024)
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G85
G64y 5G
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G53J 5G
G53 5G
G52J 5G SPECIAL
G52J 5G II
G52J 5G
Razr 2024
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moto z3 play
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PWR-N1000
+F FS010W
FS010W
WM340
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HP ENVY x2
Elite x3
NI-760S
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Mode1 MD01P
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FREETEL Priori3S LTE FTJ152B
FREETEL KIWAMI FTJ152D
FREETEL KATANA 01 FTJ152E
FREETEL Priori3 LTE FTJ152A
FREETEL Miyabi FTJ152C
FREETEL priori2 LTE
FREETEL XM
iPhone X (4G Only)
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iPhone 7 (4G Only)
iPhone 7 Plus (4G Only)
iPhone 6s (4G Only)
iPhone 6s Plus (4G Only)
BlackBerry PRIV STV100-3
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Acer Liquid Z530
Alcatel SHINE LITE 5080F
Alcatel IDOL4 6055D
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Alcatel ONETOUCH IDOL 2 S 6050F
BLU GRAND X LTE
CAT S41
CAT S60
CAT S40
Covia i-dio Phone CP-VL5A
Covia FLEAZ POP CP-L42A
Dell Venue 11 Pro 7140
Essential Phone PH-1
HTC U12+
HTC U11
HTC U11 life
HTC Desire EYE
HTC Desire 626
HTC Nexus 9
I-O DATA UD-LT1
Lenovo PHAB2 Pro
Lenovo Tab4 8
Lenovo YOGA BOOK
Lenovo YOGA BOOK with Windows
Lenovo YOGA Tab 3 8 YT3-850L
Lenovo YOGA Tab 3 10 YT3-X50L
Lenovo YOGA Tablet 2-10 with Windows
Lenovo YOGA Tablet 2 8
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LG Nexus 5X
LG G2 mini
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LG Optimus it L-05E
LG Optimus LIFE L-02E
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LG L-03E
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LG L-09C
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NEC MEDIAS X N-06E
NEC MEDIAS W N-05E
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NEC MEDIAS NE-202
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NEC MEDIAS X N-07D
NEC MEDIAS LTE N-04D
NEC MEDIAS TAB N-06D
NEC Aterm MP01LN PW
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NETGEAR AirCard 785
Nextbit Robin
Onkyo GRANBEAT
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UPQ UPQ Phone A01
Wiko Tommy3 Plus
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FutureModel ez:commu
FutureModel NichePhone-S 4G MOB-N18-01
Mouse MB13BCM8S2WL
Mouse MADOSMA Q501
SHINSEI novas HOME+CA FREE
Panasonic CF-RZ6LFMQR
Panasonic CF-SV7LFGQR
Panasonic LUMIX CM10
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Panasonic ELUGA P P-03E
Panasonic ELUGA X P-02E
Panasonic ELUGA power P-07D
Panasonic TOUGHPAD FZ-N1
Panasonic TOUGHPAD FZ-E1
Panasonic TOUGHPAD FZ-X1

Documents


APN Setup Guide (iOS)


APN Setup Guide (Android)


eSIM Setup Guide


Voicemail Service Instruction


Device Compatibility List


CONTACT

By Online Form (Anytime)


By Chat (Anytime)

Click bottom right “Chat Button” ↘️

By Phone (9:30-18:00 JST)

Toll Free within Japan

0120-660-470

From Overseas (Incur Overseas Calling Rates)

+81-3-3560-1006


Access

Subway Oedo Line / Namboku Line
Short distance walk from exit 6
of Azabu-Juban Station
(1F of our building is Domino’s Pizza)

Address

3F Azabu Maruka Bldg.,
3-8-2 Higashi Azabu, Minato-ku,
Tokyo 106-0044
Tel: 03-3560-1006 Fax: 03-3560-1007