Onsite Support

We can dispatch our skillful in-house tech staffs to your residence or office for your needs.

Need Our Technical Support?

We can provide you with on-site tecnical support service. If you would like for our technicians to visit your residence and provide technical assistance, please let us know. We also provide “Remote Access Services” which means it allows our technitions to do support via Remote Access Software over the Internet connection to fix up the issue (depends on what the issue is).

Onsite Network & Computer Support Service

Basic Service Fee
15,000 JPY
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Onsite Network and Computer Support Service *Some examples of our services are internet connection set-up, LAN wiring installation, Wi-Fi setup, computer virus removal, OS installation, data transfer and data rescue. *Depending on the details of your request, there may be additional fees. In this case, we will explain in advance, and also please feel free to tell us your requests in advance. *Prices shown above are excluding tax (10%).

Remote Network and Computer Support Service

Basic Service Fee
5,000 JPY
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Remote Network and Computer Support Service *This service is different from onsite support and we can try to check or fix computer or router setting through a dedicated remote access application. *If the problem can not resolved in 30 minutes through Remote Access Support, it has to be upgraded to onsite support (or cancel it). *Prices shown above are excluding tax (10%).

Onsite TV Support Service

Basic Service Fee
15,000 JPY
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Onsite TV Support Service *Some examples of our TV support services are satellite TV setup, optical fiber TV setup, TV system setup and sound system setup. *Depending on the details of your request, there may be additional fees. In this case, we will explain in advance, and also please feel free to tell us your requests in advance. *If you would like us to setup an independent sound speaker system at the time of your TV system up, there is a 10,500 yen of additional service fee required. *Prices shown above are excluding tax (10%).

CONTACT

By Phone (9:30-18:00 JST)

Toll Free within Japan

0120-660-470

From Overseas(Incur Overseas Calling Rates)

+81-3-3560-1006

By Online Form (Anytime)

By Team Viewer (Support)

Access

Subway Oedo Line / Nanboku Line.
Short distance walk from Eixt 6
of Azabu-Juban Station
(1F of our building is Domino’s Pizza)

Address

3F Azabu Maruka Bldg.,
3-8-2 Higashi Azabu, Minato-ku,
Tokyo 106-0044
Tel: 03-3560-1006 Fax: 03-3560-1007