Internet Access

Utilizing NTT’s optical fiber network, we deliver one of the most reliable Internet connections in Japan.

Why?

NTT Optical Fiber

We provide the best optical fiber service in Japan

IPV6/IPOE Connection

Congestion free internet access for your high needs

Best ISP Provision

Multiple ISP network options within single contract

One Stop Solution

All you need is just contact us in case of problems

English Support

Customer support and billing are provided in English

Onsite Support

We can send our tech staff to your place if required

Plans

The plans below are the bundled plans which include NTT’s Optical Fiber service and our ISP (Internet Service Provider) service. In case of “Apartment Type”, each building has their pre-assigned NTT plan type (please contact us to find out which optical fiber plan you can apply for).

NTT Flet’s Optical Fiber (1Gbps FTTH Home Type)

Basic Service

NTT Installation Fee (One Time)
21,600 JPY
Monthly Fee (Recurring)
6,000 JPY〜

*Payment options are available for NTT installation fee (one-time / 12 or 24 month installment). *We provide IPV6/IPOE connection type as default, or we also can provide IPV4/PPPOE connection type if requested.

Optional Service (IP Phone)

NTT Installation Fee (One Time)
2,000 JPY
Monthly Fee (Recurring)
450 JPY

*NTT installation fee will be discounted to 1,000JPY +tax if simultaneously activated when the optical fiber is installed. *You will be assigned with a standard area code number (Tokyo: 03-XXXX-XXXX / Yokohama 045-XXX-XXXX). *Calling charges applied separately. #Prices shown above are excluding 10% consumption tax.

NTT Flet’s Optical Fiber (1Gbps FTTH Apartment Type)

Basic Service

NTT Installation Fee (One Time)
18,000 JPY
Monthly Fee (Recurring)
4,800 JPY〜

*Payment options are available for NTT installation fee (one-time / 12 or 24 month installment). *We provide IPV6/IPOE connection type as default, or we also can provide IPV4/PPPOE connection type if requested.

Optional Service (IP Phone)

NTT Installation Fee (One Time)
2,000 JPY
Monthly Fee (Recurring)
450 JPY

*NTT installation fee will be discounted to 1,000JPY +tax if simultaneously activated when the optical fiber is installed. *You will be assigned with a standard area code number (Tokyo: 03-XXXX-XXXX / Yokohama 045-XXX-XXXX). *Calling charges applied separately. #Prices shown above are excluding 10% consumption tax.

NTT Flet’s Optical Fiber (100Mbps LAN Apartment Type)

Basic Service

NTT Installation Fee (One Time)
18,000 JPY
Monthly Fee (Recurring)
4,800 JPY〜

*Payment options are available for NTT installation fee (one-time / 12 or 24 month installment). *We provide IPV6/IPOE connection type as default, or we also can provide IPV4/PPPOE connection type if requested.

Optional Service (IP Phone)

NTT Installation Fee (One Time)
2,000 JPY
Monthly Fee (Recurring)
450 JPY

*NTT installation fee will be discounted to 1,000JPY +tax if simultaneously activated when the optical fiber is installed. *You will be assigned with a standard area code number (Tokyo: 03-XXXX-XXXX / Yokohama 045-XXX-XXXX). *Calling charges applied separately. #Prices shown above are excluding 10% consumption tax.

NTT Flet’s Optical Fiber (100Mbps VDSL Apartment Type)

Basic Service

NTT Installation Fee (One Time)
18,000 JPY
Monthly Fee (Recurring)
4,800 JPY〜

*Payment options are available for NTT installation fee (one-time / 12 or 24 month installment). *We provide IPV6/IPOE connection type as default, or we also can provide IPV4/PPPOE connection type if requested.

Optional Service (IP Phone)

NTT Installation Fee (One Time)
2,000 JPY
Monthly Fee (Recurring)
450 JPY

*NTT installation fee will be discounted to 1,000JPY +tax if simultaneously activated when the optical fiber is installed. *You will be assigned with a standard area code number (Tokyo: 03-XXXX-XXXX / Yokohama 045-XXX-XXXX). *Calling charges applied separately. #Prices shown above are excluding 10% consumption tax.

#Prices shown above are excluding 10% consumption tax.

FAQ

My home requires multiple Wi-Fi routers for full residence coverage. Would you be able to assist with this?

Our tech consulting team will be able to make suggestions based on your residence layout and requirements. Please contact us at [email protected] for a free consultation.

We already have an Internet contract with a different company. Would it be possible to transfer our current service over to Assist Solutions?

Depending on the service that you are currently subscribed to, you may be able to transfer the service without cancelling.
Please contact us at [email protected] for more information.

What is the service contract period?

We offer our home Internet service on a monthly basis and thus, you will not be bound by yearly contracts. A designated cancellation form will need to be submitted by the 25th to close the account at the end of the month. For example, cancellation requests will need to be sent in by May 25th, in order to cancel at the end of May.

How are invoices sent every month?

E-statements (available only in English) will be sent to your primary Email address. The service fee will be charged automatically to your registered credit card on file.
For corporate plans, please contact us with your requests.

My Internet is not working as expected. What should I do?

Our Chatbot will be able to assist you 24/7 with the initial diagnosis and offer troubleshooting tips based on your situation.
You are also welcome to contact us at [email protected] for tech support (our business hours are 10AM-6PM/Mon-Sat).
When contacting us, please be sure to let us know of the account holder’s name and residence address so that we would be able to locate your account quicker.

CONTACT

By Online Form (Anytime)

 
 
 
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By Chat (Anytime)

Click bottom right “Chat Button” ↘️

By Phone (9:30-18:00 JST)

Toll Free within Japan

0120-660-470

From Overseas (Incur Overseas Calling Rates)

+81-3-3560-1006

By Team Viewer (Support)


Access

Subway Oedo Line / Nanboku Line
Short distance walk from exit 6
of Azabu-Juban Station
(1F of our building is Domino’s Pizza)

Address

3F Azabu Maruka Bldg.,
3-8-2 Higashi Azabu, Minato-ku,
Tokyo 106-0044
Tel: 03-3560-1006 Fax: 03-3560-1007