How to sign up for an assist solutions account

Please follow these steps to sign up here.

Proceed to SIGNUP to create a new account.

Enter all fields as appropriate, click SIGNUP.

First Name: Enter Your first name
Last Name: Enter your last name
Email Address: Enter your Email address twice to confirm
Password: Create your own password – enter twice to confirm
Home Address #1 & #2, City, Prefecture, Postal Code: Put in your address in Japan where you wish to apply for the service at
Nationality: Enter your nationality
C.Code, Phone Number: Enter your phone number(C.Code = Country code of your phone number. Japan = +81)
Date of Birth: Enter your birth date in MM/DD/YYYY format
Customer Number: Enter what Assist Solutions staff member provided

Check your email.

Visit the first link to add your credit card (Step 4).
After adding your credit card, visit the second link to order (Step 5).

Add your credit card.

Tip: Billing address must match the address you entered in Step 2. Does not need to match the billing address of your credit card.

Order your services (Home internet, VPN, SIM).
Visit https://login.asolutions.co.jp/service/login.html and login again using the account you created.

Your Customer Area is currently empty.
Proceed to Add Service(s) to order your Home Internet, VPN, SIM.

Tip: For details on each service please review our website and emails.
Feel free to contact us if you have any questions.

CONTACT

By Online Form (Anytime)

By Chat (Anytime)

Click bottom right “Chat Button” ↘️

By Phone (9:30-18:00 JST)

Toll Free within Japan

0120-660-470

From Overseas (Incur Overseas Calling Rates)

+81-3-3560-1006

By Team Viewer (Support)

Access

Subway Oedo Line / Nanboku Line
Short distance walk from exit 6
of Azabu-Juban Station
(1F of our building is Domino’s Pizza)

Address

3F Azabu Maruka Bldg.,
3-8-2 Higashi Azabu, Minato-ku,
Tokyo 106-0044
Tel: 03-3560-1006 Fax: 03-3560-1007