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By Phone (10:00-18:00 JST)
 Toll Free within Japan
 From Overseas (Incur Overseas
 Calling Rates)
By E-mail (Anytime)
By Team Viewer (Support)
Click here to download the application.

We specialize in serving Japan's international community with the most reliable and cost efficient IT Solutions available.
We are dedicated to providing comfortable support for our customers diverse needs in both English and Japanese.
We believe that our scrupulous bi-lingual support and flexible service along with our knowledge and experience in the field are what sets us apart from the rest of the information technology industry.


[2017/03/16] Genki Mobile Portable Wi-Fi Rentals!

We have launched our new service, Genki Mobile (
Best deal on the market for short-term portable Wi-Fi rentals. Get yours today!

[2016/12/25] We wish all of our customers to have a safe and happy new year!

We wish all of our customers to have a safe and happy new year! We are closed between 30th, December - 3rd, January, and will be back on the 4th, January.

[2016/08/06] Happy Olympics!

To celebrate the Rio Olympics 2016, we made a timetable of Japanese local broadcastings of the games. Feel free to click here to download (broadcasting schedule is subject to change).

How may we assist you today?

IT Concierge Onsite Support
TV Services
For your IT needs, all you need is to contact us and we will take care of everything on your behalf.
If you would like one of our technicians to visit your residence and provide technical assistance, please contact us.
We are partnered with satellite and CATV providers, to walk you through the step of the application and setup.
Internet / Phone Services SonixNet ISP
SonixNet SIM
Our bundled plan provides a one-stop internet solution with fast setup, professional quality, and no cancellation charge.
SonixNet ISP is Japan's only hybrid-ISP of an unprecedented quality on the ISP market, dedicated to serving the international community in Japan.
Looking for affordable yet reliable mobile services? Look no further than SonixNet SIM, our proud new service!
SonixNet VPN
SonixNet Online TV Web Hosting

Want to access contents from back home on all of your devices while still being in Japan? SonixNet VPN is the solution for you.

We provide easy signup and user friendly access to various TV contents from overseas, live 24/7 through the power of the internet.

Our fully-managed high-speed and reliable web hosting service is available at an affordable budget and with professional support.

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