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By
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(10:00-18:00
JST) |
Toll
Free within Japan 0120-660-470
From Overseas (Incur Overseas
Calling Rates) +81-3560-1006 |
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By Chatting (10:00-18:00
JST) |
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E-mail (Anytime) |
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| We
can provide you with on-site IT &
TV support service. If you would like
for our technicians to visit your
residence and provide technical assistance,
please let us know. Some examples
of our services are Internet connection
set-up, LAN set-up, Wireless (WIFI)
LAN set-up, virus removal, disaster
recovery, OS upgrade, OS conversion,
Satellite TV Setup, Optical Fibre
Broadcasting Setup and Sling Box Setup
(Internet TV). We offer detailed estimations
concerning the fees of more complicated
tasks.
We provide a “one month guarantee”
to all the clients who use our support
service. We are happy to support
this guarantee, either by phone
or in person, to resolve your issue
or to answer your inquiries. This
service guarantee is provided only
if your problem is related to our
support and within one month after
our support.
ASSIST Solutions is very flexible
with support hours - evenings and
Saturdays are always welcome!
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Onsite
PC & Network Support Service
Fee |
| Basic
Service Fee |
15,000
yen |
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Depending
on the details of your request,
there may be additional fees.
In this case, we will explain
everything in advance.
Please feel free to tell us
your requests in advance. |
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Even
if you would like Wireless (WiFi)
LAN set-up in addition to the
initial Internet connection
setup, there will be no additional
service fee required (all included
in this basic service fee).
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We
can offer LAN wiring installation
service (we provide you with
a free inspection in advance
and prepare a proposal tailored
to your case). Please contact
us for more details. |
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Prices
shown above are excluding tax
(5%). |
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Hardware
Device Fees (we are able to provide
the devices listed below) |
| WIFI Broadband
Router (Buffalo / English Interface
/ 100-240V) |
18,000
yen |
| Wired Broadband
Router (Buffalo / Japanese Interface
/ 100V) |
4,000
yen |
| Wired Broadband
Router (D-Link / English Interface
/ 100-120V) |
9,800
yen |
| 5 Port Switching
HUB |
3,000
yen |
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Those
prices shown above are excluding
tax (5%). |
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Onsite
TV Support Service Fee |
| Basic
Service Fee |
15,000
yen |
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Depending
on the details of your request,
there may be additional fees.
In this case, we will explain
everything in advance. Please
feel free to tell us your requests
in advance. |
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If
you would like us to set-up
an independent sound speaker
system at the time of your TV
system up, there is a 10,000
yen of additional service fee
required. |
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Prices
shown above are excluding tax
(5%). |
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| Hardware
Device Fees (we are able to provide
the devices listed below) |
| Sky PerfecTV Tuner
and Antenna Set (Sky PerfecTV)
– Standard Definition |
16,800
yen |
| Sky PerfecTV Tuner (Sky PerfecTV)
– Standard Definition |
12,800 yen |
| Sky PerfecTV Tuner and Antenna
Set (SONY) – High Definition |
34,800 yen |
| Sky PerfecTV Antenna (Sky
PerfecTV) |
4,000 yen |
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Those
prices shown above are excluding
tax (5%). |
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| Case
example of Sky PerfecTV Setup : Type
A (Dish Antenna Setup) |
| Basic Service
Fee |
15,000
yen |
| Sky Perfect TV Tuner and Antenna
Set Device Cost (Standard Definition) |
16,800 yen |
| Window Cable |
4,000 yen |
| Connection Parts Cost |
1,000 yen |
| Total |
36,800 yen |
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If
you will need a bracket to fix
the dish antenna, additional
device fee of 4,000-10,000 yen
required. |
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If
extension cables are required,
there will be an additional
cost of 4,000 yen per 30m. |
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| Case
examples of Sky PerfecTV Setup : Type
B (Shared Antenna System Setup) |
| Basic Service
Fee |
15,000
yen |
| Sky Perfect TV Tuner Device
Cost (Standard Definition) |
12,800 yen |
| CS Antenna Switching Device
(Necessary for Pre-Installed
Apartment System) |
8,500 yen |
| Total |
36,300 yen |
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If
your apartment is installed
with a different type of system
that provide you with PerfecTV
& Sky Satellites’ signal
through one outlet, you will
need an Up-Converter device
(13,500yen) instead of CS Antenna
Switching Device. |
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| Case
examples of Hikari TV Setup |
| Basic Service
Fee |
15,000
yen |
| 5 Port Switching HUB |
3,000 yen |
| Total |
18,000 yen |
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| For
other enquiries, please feel free
to contact us for a cost estimate. |
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