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By
Phone |
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(10:00-18:00
JST) |
Toll
Free within Japan
0120-660-470
From Overseas (Incur Overseas
Calling Rates)
+81-3560-1006 |
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By Chatting (10:00-18:00
JST) |
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E-mail (Anytime) |
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Optical
Fiber Connection in Japan |
 In
Japan, optical fiber Internet service
is most popular, and provided with
reasonable prices even compared to
other broadband services such as ADSL
and CATV. You need to
choose a good ISP to fulfill your
needs.
You will need to understand that your
basic needs are very different from
the one of typical Japanese, because
you, yourself, will access contents
in overseas, and Japanese will access
domestic/local content, especially
continuous HD video streaming such
as sling box (from overseas). This
is not popular in Japan and your bandwidth
can be throttled easily. If this is
the case, you are in the same situation
as staying with a slower network such
as ADSL. We are ready to help you
to choose the best option for you! |
| Comparison
– Broadband Internet Services |
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| Service Type |
FLET’S 100M
Family Type
(House Plan)
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FLET’S 100M
Mansion Type
(Apartment Plan)
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FLET’S ADSL
More Type
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MINATO
CABLE
30M
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SHARED
INTERNET |
| Theoretical Maximum Speed |
100M (Download)
100M (Upload)
|
100M (Download)
35-100M (Upload)
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47M (Download)
5M (Upload)
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30M (Download)
1M (Upload)
|
100M (Download)
100M (Upload) |
| Actual Speed |
40-90M
(Download)
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30-60M
(Download)
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5-20M
(Download)
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5-20M
(Download)
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5-50M
(Download) |
| Network Service Monthly
Fee |
4,300 yen |
2,500 – 3,500 yen |
2,800 yen |
4,900
yen |
Included
in your rent fee (usually)
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Device Rental
Fee
|
900 yen |
Free (LAN)
350 yen (VDSL)
900yen (Optical)
|
540 yen |
600 yen |
Included
in rent
fee (usually) |
ISP Monthly
Fee
|
1,700 yen
SonixNet
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1,700 yen
SonixNet
|
1,200 yen
SonixNet
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Not Necessary |
Not Necessary |
Total
Monthly
Cost
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6,900
yen |
4,200
– 5,600 yen |
4,540
yen |
5,500
yen |
Included
in your
rent fee.
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Total
Installation
Cost
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800yen
(Campaign)
|
800yen
(Campaign)
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3,850
yen |
5,000
yen |
Not Necessary |
| Installation Schedule |
Approximately
2-3 Weeks
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Approximately
10-14 Days
|
Approximately
10-14 Days
|
Approximately
10-14 Days
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Usually
Pre-Installed |
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Prices
shown above are excluding tax (5%). |
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In regard
to CATV (excluding iTSCOM) & Apartment
Internet System, we are not able to
handle your application request, because
of their management policy. |
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FAQ – Broadband Internet Services |
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Why
do I need to have a network
service and an ISP separately? |
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Unlike
most countries, there are
2 independent functions necessary
for an Internet connection
in Japan. These are “Network
Service” and “Internet Service
Provider”. In Japan, NTT owns
most of the telecommunication
facilities, and is prohibited
by law to run an ISP service
themselves. NTT provides only
the “Network Service” named
“FLET’S”. The function of
the ISP is to connect you
to the network service. |
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Why
do you recommend SonixNet as
your ISP? |
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SonixNet
provide you with native English
support, competitive pricing
and excellent services. All
documents are provided in
English. Additionally, other
ISPs shape your speeds, even
your downloading bandwidth
usage if used excessively,
SonixNet does not (this is
important if you use HD video
streaming such as sling box).
You can ask other ISPs if
they can promise to provide
you with enough bandwidth
allowing 2-3 Mbps continuous
HD streaming from overseas,
and if they won’t shape your
bandwidth even if used in
that way, SonixNet can promise
you with this.
SonixNet optimize your bandwidth
through the global network
of NTT Group (the best in
Japan) recognizing that domestic
needs (mostly enjoy domestic
contents) and expat community
needs (mostly require contents
from overseas), they are very
different. For more details
of SonixNet, you can check
a different section of this
website (click here).
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| Service
Provider |
 -
Provided by Assist Solutions |
| Services
& Pricing |
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FLET’S Optical
Fiber Plan (100 Mbps)
: 1,700yen / month |
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FLET’S
ADSL Plan (47 Mbps) :
1,200yen / month |
| Technical Support |
English
Support Available : 10AM
- 6:00PM / Monday-Friday
Free Dial : 0120-660-470 |
| Document |
All the
documents will be provided
in English. |
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Prices
shown above are excluding
tax (5%). |
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What
are the variations with NTT
Flet’s Hikari (Optical Fiber)
service? |
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There
are several technical standards
for NTT FLET’S Optical Fiber
service such as “VDSL” and
“LAN” and “Optical Fiber Wiring”.
The service available to you
is dependent on NTT (network
service). Optical fiber will
be connected to the main distribution
unit in your apartment, and
then there are 3 types of
wiring methods to each flat
dependent on the structure
of your apartment.
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VDSL
-- Telephone line based
(Download 100M and upload
35M & Rental Modem
350yen/month) |
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LAN
-- LAN cable based (Download
and upload 100M &
No rental modem needed) |
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Optical
Fiber --- Optical Fiber
wiring based (Download
and upload 100M &
Rental Modem 900yen/month) |
-Monthly fees listed below
depend on the number of units
in your building (Apartment
Type only).
Mini (3,500yen / Apartment
buildings with 6-9 units)
Plan 1 (2,800yen / Apartment
buildings with more than 10
units & less than 16 users)
Plan 2 (2,500yen / Apartment
buildings with more than 10
units & more than 16 users) |
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What
is “Shared Internet System”? |
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Your
apartment may be pre-installed
with an “Apartment Internet
System. This system is similar
to those in hotels. It is
managed by your apartment
and the Internet connection
is shared among tenants. Most
of these are based on optical
fiber connection though, since
it is shared by many people,
the connection speed will
not be as fast & stable
as an independent Optical
Fiber (Flet’s Hikari). You
may have a problem if you
use video streaming system
such as sling box that will
require stable & fast
bandwidth. Please note that
this is different from NTT’s
B FLET’S Apartment Type Service. |
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Telephone
Line in Japan |
There
are two types of telephone line
services in Japan (provided by NTT).
One is standard analog phone line
service (traditional one), and another
one is IP phone service (named Hikari
Denwa) based on NTT’s Flet’s Hikari
optical fiber service. You can expect
the same type of phone numbers such
as 03-XXXX-XXXX. On condition that
you have Flet’s Hikari optical fiber
service, you can expect lower monthly
fee and calling rate compared to
standard analog phone service.
Please be informed that you will
need to check with your security
company (SECOM etc.) if your residential
security system is installed for
analog phone system or IP phone
system.
As for International calling discount
service, we have many variations
and please feel free to contact
us anytime.
We are ready to help you to choose
the best option for you! |
| NTT
Analog Telephone Service |
Required
Fees (For Individual Application)
| NTT Installation
Fee <NTT> |
2,800
- 15,000 yen |
| Basic Monthly Fee <NTT> |
1,950 yen |
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Required
Fees (For Company Application)
| NTT Installation
Fee <NTT> |
2,800
- 15,000 yen |
| Basic Monthly Fee <NTT> |
2,750 yen |
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Installation
time approximately 7 days. |
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NTT
Installation Fee will be 2,800
yen only if they don’t have
to visit your place for installation.
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Calling
fees will be charged separately. |
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Those
prices shown above are excluding
tax (5%). |
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| NTT
IP Telephone Service (Hikari Phone) |
Required
Fees (If using B FLET’S Apartment
Type)
| NTT
Installation Fee <NTT> |
FREE if you activate
at the same time as Flet’s Hikari
Service
2,000 yen (If you set-up by
yourself)
5,500 yen (If you require NTT’s
onsite set-up ) |
| Basic Monthly
Fee <NTT> |
500 yen |
| IP Router Monthly
Rental Fee <NTT> |
450 yen |
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Required
Fees (If using B FLET`S Hyper Family
Type)
| NTT
Installation Fee <NTT> |
FREE if you activate
at the same time as your Flet’s
Hikari Service.
2,000 yen (If you set-up by
yourself)
5,500 yen (If you require NTT’s
onsite set-up) |
| Basic Monthly
Fee <NTT> |
500 yen |
| IP Router Monthly
Rental Fee <NTT> |
Free |
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It
takes approximately 7 days for
installation (in case B FLET’S
is activated already). |
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You
will need to have B FLET’S service
in order to use this service. |
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Calling
fees will be charged separately. |
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If
you have security system or
built-in phone system, you will
need to check for availability
in advance. |
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With
Hikari Phone, you cannot make
call to prefix numbers start
from “00”. |
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